PC Weather Products, Inc. - 2007/2008 Customer Survey

We understand that after a quiet season, it is sometimes difficult to provide much input... but we would appreciate it if you could spend a few minutes filling out the information below to let us know how you feel and what you would like to see in our products and services in the future. Your input is valuable to us... Thanks.. George Sambataro, President

Your Name:	(Required)
Business/Organization:
Voice Phone:	(Required)
Fax number:
E-Mail Address:	(Required)
Serial Number of software:	(Suggested)

HURRICANE TRACKING SOFTWARE:
1. Overall, how would you rate your satisfaction with the HURRTRAK 2007 (EM/Pro, RM/Pro, Advanced) System,
including Hurrtrak Online? If you are using an earlier version (prior to 2007) of the software, please indicate the product and version
currently in use in the general comments section below.

Very Satisfied Satisfied Somewhat Satisfied Somewhat Dissatisfied Very disappointed Did not use it this year

Comments

2. What additional features would you like to see in a PC Weather Products
Hurricane Tracking & Analysis System, including Hurrtrak Online in 2008?
Please be as specific as possible and prioritize (1 - 5, where 1 is the most important) each item.

STORMINFO:
We have some questions regarding StormInfo this year
that should only take a minute or two to complete.

StormInfo is currently comprised of
- Storm specific graphics, text, reports and analysis (on web)
- Personal Impact Report (custom reports for your location(s) sent via email)
- Personal Storm Surge Analysis (custom reports for your area)
- Daily and weekly discussions

3. If you are a StormInfo customer, how would you rate your satisfaction with StormInfo?
Very Satisfied Satisfied Somewhat Satisfied Somewhat Dissatisfied Very disappointed Did not use it this year

For the next 5 questions, please rate the importance of specific portions of StormInfo (on a scale of 1 to 5)

4. Web Storm Graphics
Least Important Most Important
1 2 3 4 5

5. Email notification of new storm formations and other occasional emails from our meteorologist
(this does not include the storm impact reports, addressed in the next item)
Least Important Most Important
1 2 3 4 5

6 Emailed Storm Impact Reports
Least Important Most Important
1 2 3 4 5

7. Daily meteorological discussion
Least Important Most Important
1 2 3 4 5

8. Weekly outlook discussion
Least Important Most Important
1 2 3 4 5

9. For combo Hurrtrak and StormInfo Customers... What system/service is of most importance to you?
HURRTRAK software StormInfo Service

10. Would you be interested in a specialized StormInfo service that includes daily video updates? Example.
YES NO
If Yes, what price would you expect to pay?????

11. Would you be interested in a consulting service that includes a specialized StormInfo service and
a personalized consulting support which allows you to call and speak with a meteorologist as often as you like?
YES NO
If Yes, what would you expect to pay or budget?

12. Finally, what areas of the service would you like to see enhanced? How?
Comments

MISCELLANEOUS:
13. Google Earth is a software application available at http://earth.google.com/. What level of Google Earth user are you?
Frequent use Occasional use Used once or twice Never used It but plan on using it in 2008 Never Used It and have to plans to use it in 2008

14. The NHC discontinued the strike probability advisory and graphics two years ago and replaced it with wind probability advisories and graphics.
The Hurrtrak system still has the function to calculate the "old" strike probabilities. How important is this capability to you / your business?
Very Important Somewhat Important Not Important at all

15. How important would it be to have all storm data from 1851 - 2007 available for viewing with the Hurricane Tracking module (rather than just in the HURRHIST module)? The wind radii for storms prior to 1988 would be based on climatology rather than observed values. This would allow you to view and run reports, etc.. on historical storms back to 1851.
Very Important Somewhat Important Not Important at all

16. What Windows OPERATING SYSTEM do you expect to be using in 2008 (i.e. Window Vista, Windows XP, etc.)

TRAINING:
17. Did you utilize PC Weather Products' free video training modules available on the web at http://www.pcwp.com/training.html ?
YES NO

18. If Yes, how would you rate your satisfaction with these training videos?
Very Satisfied Satisfied Somewhat Satisfied Somewhat Dissatisfied Very disappointed

19. What comment/suggestions, if any, do you have regarding the video training modules?

OTHER COMMENTS:
Please enter any other comments that your feel would be helpful as we prepare for 2008

When you have completed the survey, please click on the "submit" button below. Thank you for taking the time to respond to our survey.